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Vertically, horizontally or collaboratively. If there’s one watch word for twenty-first century business that fits all those prefixes, it’s integrated. Are you doing all you can to make your business the indispensable piece of the jigsaw. Springfords get the picture. So should you.
One of our clients recently visited The Netherlands. He drove to the bus stop. The bus arrived on time, and went to the airport. The plane was on time. The railway station under the airport concourse was easy to negotiate, and the train was waiting. At the other end, the trams come right into the station, and stop right outside the hotel. He had to walk the last fifty metres, but the concierge did say if he’d said which tram he was on, someone would have met him at the stop, with a trolley (for the luggage, not our client).
Get the plane-train-tram-hotel to work together, and you have a happy traveller who thinks everything is at harmony in the world.
Planes don’t fly on rails. Hotels don’t travel at all. When they all do what they do best, and collaborate in passing on the client to the next stage, the impression for the customer is seamless.
It’s the same in every business. Springfords collaborates with on line software providers such as Xero so we can provide specialist bookkeeping services to help make sure your accounting needs are met swiftly and efficiently. Manufacturing supply chain economics has an even greater demand for collaboration. The Japanese model of ‘just in time’ has become the standard to which everyone aspires, and it’s the epitome of integration.
These days, very few businesses can afford to hold excess component stock, and even fewer can afford to wait for late delivery. Those massive roadside distribution centres are more carousel than warehouse. Train or truck comes in on one side, almost as fast as the trucks and trains pull out on the other. From dock to door, none of that logistics infrastructure makes money standing idle.
You’re probably already familiar with integrated working practices on the business to business side of your operations, especially if you work in a high-velocity environment, like aviation ground services. Applying those disciplines to the consumer side can show your customers real added value, and your competitors a clean pair of heels.
Integration is the new collaborating. Farmers know all about that, and not just because of the need to deliver fresh food. They add value to their produce by emphasising ‘field to fork’ provenance. They know it’s a commercial advantage in a ferociously competitive sector.
By proactively working with complementary businesses, more potential customers are coming through your door. If you’re collaborating with like-minded businesses, your customers will see efficiency from start to finish. It doesn’t take us to tell you who they’ll consider first for their repeat business.
Balance your responsibilities and leave us to do your bookkeeping and accounting and we’ll seamlessly advise you of your tax obligations, leaving you all the time you need to do what you do best, and get along with your integrated collaborators too. It’s how business was meant to be done.
How integrated are you?